Overview
Lineage respects the privacy of people who visit our site, create an account, purchase products, or contact our team. This Privacy Policy explains what we collect, how we use it, and the choices available to you.
Information We Collect
We collect information you provide directly, including your name, email address, shipping address, billing details, account preferences, support messages, quiz responses, and product feedback.
How We Use Information
We use information to process orders, provide customer support, personalize product recommendations, improve the site, prevent fraud, and communicate about Lineage products, memberships, and updates.
Checkout And Payment Data
Payment information is handled by payment processors and commerce providers. Lineage receives limited transaction details needed to confirm orders, manage refunds, and provide support.
Cookies And Analytics
We use cookies, pixels, and analytics tools to remember preferences, measure site performance, understand shopping behavior, and improve product education. You can manage browser-level cookie settings at any time.
Email And Marketing Preferences
If you join our email list or create an account, we may send product updates, educational content, or membership information. You can unsubscribe from marketing emails using the link included in each message.
Sharing With Service Providers
We share information with vendors that help operate Lineage, including fulfillment, payment processing, analytics, email, customer support, fraud prevention, and hosting providers. They may use information only to provide services to us.
Data Retention
We keep information for as long as needed to provide services, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.
Your Privacy Choices
Depending on where you live, you may request access, correction, deletion, portability, or restriction of certain personal information. We will respond as required by applicable law.
Contact Us
For privacy questions or requests, contact Lineage through the support channel listed on the site. We may need to verify your identity before fulfilling a request.
